Can I request a refund or change the date?
It’s always very difficult for us to resell your tickets with limited time. For this reason we don’t offer refunds (just like when you book a concert ticket). As soon as you are aware you can’t make your tour, please contact us at email@example.com or +61 491 361 528 so we can work out a solution with you.
From 4th April 2022 our ticketing partner EzTix is offering ticket insurance. When you buy a ticket with us you will see the option to purchase ticket insurance, please choose this option if you are worried about not making your tour date. This is the only way we will be able to offer you a refund.
Can I transfer my ticket to a friend?
Yes you can! Please let us know if you will be doing so so we know who to expect on the day and whether any of the dietary info needs to be changed.
You can cancel your order up to 48 hours after you have placed your order, but after that we are unable to offer you a refund.
Unfortunately, because of COVID-19 we are not able to refund any food products once they have been delivered.